Effective date: 1 October 2026
1. Provider and scope
These Terms & Conditions apply to services and digital offers provided by:
Tamara Sommer
Bloom With Calm
Empresária em nome individual
Rua Casa Branca 17
9000-113 Portugal
Email: bloomwithcalm@gmail.com
Telephone: +351 964 623 678
Portuguese Tax Identification Number (NIF): 303973315
They cover, where applicable, coaching and personal-development services, courses, digital materials and the Bloom With Calm Daily test service. Additional information shown with a particular offer forms part of the agreement and takes precedence if it is more specific.
2. Nature of the services
Bloom With Calm provides coaching, reflection and personal-development support as well as digital wellbeing content and tools. The aim is to support calm routines, self-reflection and personal wellbeing.
No particular personal, professional, health-related or financial result is promised. Clients and users remain responsible for their own decisions and actions.
3. Eligibility and accurate information
Services covered by these terms are intended for persons aged 18 or over. A person requesting, booking or using a service must provide accurate and current information and must have the legal capacity to enter into the relevant agreement.
4. Booking and formation of an agreement
A website display, invitation or description does not by itself constitute a binding offer. A booking request or access request is an offer by the customer or applicant. An agreement is formed only when Bloom With Calm expressly confirms the booking or access by email, or begins providing the agreed service.
For Bloom With Calm Daily, submitting the founding-member form is only a request and does not guarantee access. Access begins after personal confirmation by Bloom With Calm and delivery of the relevant access information.
5. Prices, payment and invoices
Prices are stated in euros (EUR). The total price and any legally applicable taxes or additional charges will be communicated before a paid booking becomes binding. Payment is due in advance unless a different arrangement is confirmed in writing.
Bloom With Calm issues an invoice for paid services. No payment or subscription is created merely by requesting free access to Bloom With Calm Daily.
6. Appointments, cancellation and rescheduling
A coaching appointment may be cancelled or rescheduled without a contractual cancellation charge up to 24 hours before the agreed start time. If a client cancels later or does not attend, the agreed fee may be charged, unless the client shows that no loss or a substantially lower loss occurred, or mandatory law provides otherwise.
If Bloom With Calm must cancel an appointment, a replacement appointment will be offered or any amount already paid for that appointment will be refunded.
This appointment policy does not restrict any mandatory statutory withdrawal, refund or consumer right.
7. Statutory consumer rights and withdrawal
Where a consumer has a statutory right to withdraw from a distance contract, that right remains unaffected. Any legally required information and instructions will be provided before a paid agreement is concluded.
If a consumer expressly asks for a paid service to begin during a statutory withdrawal period, the consumer may be required, where permitted by law, to pay a proportionate amount for services properly supplied before withdrawal.
For paid digital content that is not supplied on a physical medium, the right of withdrawal may end after supply begins only where the consumer has given the express consent and acknowledgement required by law and has received the required confirmation. Nothing in these terms removes mandatory rights concerning defective or non-conforming services or digital content.
8. Bloom With Calm Daily founding access
The first 50 applicants personally confirmed by Bloom With Calm receive free founding-member access. The relevant number is the number of confirmed activations, not the number of unverified form submissions.
After 50 confirmed activations, additional applicants may be placed on a waiting list. A waiting-list place does not guarantee later access or a particular waiting time. One founding access is intended per person.
Founding members retain free access to the current core functions for as long as Bloom With Calm Daily continues to operate and no overriding legal, security-related or technical reason prevents this. The current core functions are:
- a calm morning reset with guided breathing,
- a gentle evening reflection,
- private written journal entries,
- personal voice notes, and
- use in English, German and Castellano.
No retrospective fee will be charged for this founding access. If optional paid plans, new paid functions or other paid services are introduced later, a paid agreement will arise only after clear prior information and a new, express agreement by the user.
9. Test phase and voluntary feedback
Bloom With Calm Daily is in an early test phase. Functions, presentation and workflows may be improved, reorganised or adjusted. Occasional feedback requests support development. Providing feedback is voluntary, and declining to provide feedback does not by itself result in loss of access.
Bloom With Calm will provide reasonable information about material changes affecting founding access.
10. Personal access and account security
Access information is personal and may not be published, sold or shared with another person without permission. Users are responsible for taking reasonable steps to protect their email account, device and access information.
Suspected misuse should be reported promptly to bloomwithcalm@gmail.com. Access may be temporarily restricted where reasonably necessary to protect the user, other persons or the service.
11. Local journal and voice-note storage
Bloom With Calm does not receive or store journal entries or voice notes created with the current tested version of Bloom With Calm Daily. When these optional functions are used, the browser stores the content locally on the user’s own device. Bloom With Calm cannot view or restore that content.
Another person with access to the device or browser profile may be able to see or play locally stored content. Users should use an appropriately protected personal device and screen lock.
Clearing browser data, changing devices or browser profiles, reinstalling software, insufficient device storage or a technical fault may delete locally stored content. Bloom With Calm currently provides no cloud backup or recovery facility for it.
A user may voluntarily export an individual voice note to the device or through a service chosen by the user. Bloom With Calm does not receive a copy and does not control the chosen destination or third-party service. After export, the user is responsible for protecting and managing the exported file.
12. Acceptable use
The services may be used only for lawful, private purposes and in accordance with their intended function. Users must not:
- attempt to bypass access controls or technical safeguards,
- publish, sell or share private access without permission,
- attack, overload, disrupt or interfere with the website or service,
- use the services to infringe another person’s rights or for an unlawful purpose, or
- copy, distribute or commercially exploit protected Bloom With Calm content without permission.
13. Availability and changes to the service
Bloom With Calm takes reasonable care to provide a reliable service. Continuous, error-free or permanently unchanged availability cannot be guaranteed, especially during the test phase. Maintenance, security measures, technical faults and changes made by third-party providers may temporarily affect access.
The current core functions for founding members will not become chargeable merely because paid offers are later introduced for new users. If Bloom With Calm Daily must be discontinued, reasonable advance notice will be given where practicable. These terms do not promise that the service will operate indefinitely.
Mandatory statutory rights relating to the supply, conformity or modification of digital services remain unaffected.
14. Intellectual property and user content
Bloom With Calm texts, exercises, designs, brands, logos, downloads and other original materials are protected by copyright or other intellectual-property rights. Access grants only a personal, limited, non-exclusive, non-transferable and revocable right to use the relevant material for private purposes.
Rights in a user’s own journal entries and voice notes remain with that user. Because the current tested version keeps this content locally, Bloom With Calm receives no licence to use it.
15. Ending or restricting access
A user may ask to end access at any time by emailing bloomwithcalm@gmail.com. Before ending access, the user should save or delete any locally stored content as desired. Bloom With Calm cannot remotely delete content that remains only on the user’s device.
Bloom With Calm may restrict or end access for a serious reason, including material misuse, a security risk or repeated breach of these terms. Where reasonably possible and appropriate, the user will first be informed and given an opportunity to respond.
16. Liability
Bloom With Calm remains liable wherever liability cannot legally be excluded or limited, including liability for intent, gross negligence and injury to life, body or health where applicable. Mandatory consumer rights remain unaffected.
Bloom With Calm does not promise a particular personal, health-related, professional or financial outcome. Clients and users remain responsible for their decisions and actions.
To the extent permitted by law, Bloom With Calm is not responsible for loss of locally stored journal entries or voice notes caused by clearing browser data, changing a device or browser profile, lack of device backup, insufficient device storage or circumstances outside Bloom With Calm’s reasonable control. This paragraph does not limit liability that cannot legally be limited.
17. Privacy
Information about the processing of personal data is provided in the Privacy Policy.
18. Complaints and consumer dispute resolution
Questions and complaints may be sent to bloomwithcalm@gmail.com.
Consumers may obtain information about alternative consumer dispute resolution from the Centro de Arbitragem de Conflitos de Consumo da Região Autónoma da Madeira (CACC RAM).
Information about the official Portuguese Electronic Complaints Book is available at www.livroreclamacoes.pt.
19. Applicable law
Portuguese law applies. For consumers, mandatory consumer-protection rules of the country in which they habitually reside remain unaffected. Jurisdiction and access to courts or competent dispute-resolution bodies are determined by mandatory applicable law.
20. Changes to these terms
Bloom With Calm may update these terms where reasonably necessary because of new functions, security requirements, technical developments or legal changes. Material changes will be communicated in an appropriate and understandable way. No change will create retrospective charges, and a paid agreement will not arise without the user’s express agreement.
21. Contact
Questions about these terms or Bloom With Calm services may be sent to bloomwithcalm@gmail.com.